FAQs

All your questions answered!

General
Health
Subscription
Delivery & Returns
Your account

Our Products

ELEAT is a balanced high protein breakfast cereal that is also high in fibre, low in sugar, vegan friendly and gluten free!

Regular cereal that you typically find on the supermarket shelf is packed full of cheap refined sugar. In contrast, ELEAT uses a range of premium ingredients to provide a cereal that is high in protein and fibre whilst containing less than 1g of sugar in every bowl. Thats 20-30x less sugar than normal cereal! These ingredients are more expensive than sugar, however, we are still able to provide this nutritionally balanced breakfast for £1.10 per bowl.

Our cereal can be eaten traditionally with a range of milk/m*lks or as a topper on yoghurt/porridge. Fancy a snack? ELEAT is also being extremely tasty dry straight out of the pack!

Whilst many cereal brands will give a portion size of 30g to appear cheaper than they really are, our 50g serving is an honest and transparent serving to nourish you to the fullest form with the fullest flavour.

There are 5 x 50g servings in a pouch. That's breakfast Monday-Friday sorted!

In short yes, but like everyone, we can always do more! ELEAT is crafted from entirely plant-based ingredients, meaning its good for you and good for the planet! All our packaging is recyclable and we are developing ways to become completely plastic free.

Yes, our pots are fully recyclable! Just remember to remove the lid and sleeve and recycle those items alongside the pot.

Yes, our pouches are fully recyclable back at large stores alongside supermarket bags.

ELEAT has a 12 month shelf-life. Once opened, our pouches have a reseal zipper to keep the product fresh between servings.

We recommend that you store ELEAT in a cool, dry place and reseal between servings.

Compared with other protein cereals on the market, ELEAT may be slightly more expensive, but this is due to the quality of ingredients used to produce it. ELEAT contains only natural, high-quality ingredients that have been picked to maximise nutritional benefit. ELEAT is also higher in protein than other alternatives, whilst maintaining it’s high fibre and the use of low-GI carbs.

Health

Yes, all our flavours are plant powered and completely vegan friendly!

Yes, all our flavours are completely gluten free and coeliac friendly!

ELEAT contains inulin, derived from chicory root, a naturally occurring prebiotic fibre that helps contribute to normal bowel function.

We use a unique plant protein blend of soy and sunflower protein, containing all nine essential amino acids.

We sweeten our cereal using stevia, a naturally occurring non-calorific sweetener, derived from the leaves of the plant species stevia rebaudiana.

Subscription

To setup a subscription please select the "subscribe and save" at checkout rather than a "single purchase". This can be set up on any product but for the utmost personalisation please visit our "build a bundle" to mix and match your favourite flavours and formats!

You save 15% off every order, as well as gain access to our loyalty surprise rewards such as free spoons, socks, caps and bottles!

We offer 4, 5 or 6 week repeats for maximum flexibility based on the volume of product you are subscribing to? Should you want to change this - your subscription can be delayed or skipped anytime you like!

Yes, all elements of your subscription can be managed through your subscription account linked to your email. If you're looking for any support - feel free to reach out to hello@eleatcereal.com

Yes, all elements of your subscription can be managed through your subscription account linked to your email. Should you need any support feel free to reach out to hello@eleatcereal.com

If you didn't make an account upon checkout, you can submit your email and you will be invited to make an account to manage your subscription! Any issues, feel free to reach out to hello@eleatcereal.com.

Delivery & returns

Delivery is £3.50 for standard and £5 for express. However, we offer free delivery on all orders over £30 and on any subscription order!

Orders will typically be delivered by Royal Mail.

If you order from within the UK mainland, you order will arrive in 2-3 business days with economy delivery. If you order express, your delivery will arrive the next working day if you order before midday.

Currently, we only deliver to commercial and residential addresses within the UK & Ireland. However, we have plans to expand in the future!

Unfortunately, being a food product, we don't accept returns. Please get in touch with (email) if there is a problem with your order and we will endeavour to solve it as soon as possible!

Please hang tight if it hasn't been 5 full working days, we apologise if your delivery arrives later than anticipated. Otherwise, please reach out to us at hello@eleatcereal.com so that we can help you find a solution!

Your card will be charged immediately after your order is placed.

First and foremost, we are incredibly sorry to hear this. Please contact hello@eleatcereal.com so that we can help resolve this situation.

Your Account

No, all customers can choose to checkout as account holders or guests. However, Account holders will be able to see upcoming orders, manage subscriptions, change subscription frequency, track deliveries and see a history of there orders (eg: order history, price, product type etc).

When ordering, checkout as an account holder to create an account. Or simply select the account login in the main menu and follow the instructions to create your account!

Don't worry, you can reset your password by visiting our account page and following the on-screen instructions.

Lucky you! Please enter your discount code in the cart or checkout to receive the discount off your order.

No, unfortunately only one discount code can be applied to a single order.

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