Refund policy

Refund and returns policy

We hope you love your ELEAT products. If anything arrives faulty, damaged or incorrect, please contact hello@eleatcereal.com so we can put things right.

30-day money-back guarantee: first orders only

Try your first ELEAT order risk free. If you don’t love your products, email hello@eleatcereal.com within 30 days of receiving your first order and we’ll refund the cost of your products.

No questions asked. No amount limit. No need to return your products.

This guarantee applies to your first order only, whether purchased as a one-off or through a subscription. Repeat purchases and subsequent subscription deliveries are not covered by this guarantee.

Returns and exchanges

Outside our first-order money-back guarantee, we do not accept returns or exchanges, or offer refunds for unwanted products, changes of mind or surplus stock.

Please contact us before sending any products back so we can explain the appropriate next steps.